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Need answers or support? Browse detailed guides and expert tips to keep your printer in top shape. Looking for the right ICC profile? We’ll send it straight to your inbox just tell us what you're running.
Support Center
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ICC Profiles
Learn More >Ensure color accuracy in every print. Request ICC profiles for Maintop, Flexi, and other RIP software to match your printer, ink, and film setup just fill out the form and we’ll send it your way.
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User Manuals
Learn More >Get step-by-step guidance for setup, operation, and maintenance. Download official user manuals for your DTF printers, shakers, and accessories.
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Troubleshooting Guides
Learn More >Solve common printing issues fast. Download guides for error codes, print quality problems, and routine maintenance tips.
F.A.Q
An ICC profile ensures that colors print accurately by matching your RIP software to your specific ink setup. It’s essential for color consistency and print quality.
We provide ICC profiles specifically for equipment we sell, such as Audley, InMoto, and select models we support. Fill out the request form on our ICC Profiles page with your setup details, and we’ll send the right profile if it matches one of our supported systems.
User manuals are located in the “User Manuals” section. These include setup instructions, maintenance steps, and safety information for your DTF printer and accessories.
Head to the “Troubleshooting Guides” section. You’ll find answers for common problems like banding, film feeding errors, ink flow issues, and curing problems. Still stuck? Use the live chat or contact form.
Yes. Most printers require specific drivers and RIP software to function correctly. If you purchased your printer from us, the necessary software and drivers are included on a USB flash drive inside the box. If you need help installing it, our support team is here to assist.
Regular maintenance is key. Check out our Maintenance & Care Tips section for guides on cleaning printheads, managing white ink circulation, performing nozzle checks, and proper shutdown procedures. These steps help extend the life of your printer and prevent common issues.
Absolutely! If you need an ICC profile, driver, or manual that’s not listed, just reach out through the chat or support contact form and we’ll email it directly.